SHOW

CANINE

The highest quality photography and design service

in the fancy

STORE

The fastest service in the industry

  • win photos are available for download within 2-24 hours
  • ringside images are uploaded within 5 days of the conclusion of the event

Editing Service

  • Judge added: $25
  • Imperfections removed: $15
  • Custom requests: CUSTOM PRICING

Notice: we NEVER edit the structure of a dog!

Unparalleled Customer Service

US based, friendly support

7 days a week, 8am – 8pm PST

Effective Date: April 10th, 2024

At Showcanine Photography and Design, we strive to provide an exceptional experience when you purchase our dog show photography services. This Fulfillment Policy outlines how we handle the processing, delivery, and customer support for your orders through our partner, Pixieset.

1. Order Processing

Once you place an order for photography services, we will:

  • Confirm receipt of your order via email within 15 minutes.
  • Prepare your images for delivery on Pixieset, our trusted fulfillment partner.

2. Image Delivery

  • Digital Downloads: Once your images are processed, you will receive an email from Pixieset with a link to download your digital files. This typically occurs within 15 minutes. If you fail to receive your download link, we kindly ask you to check your spam/junk folders for it. If you are still unable to locate it, please do not hesitate to contact us, we will be happy to assist you.
  • Print Orders: If you have ordered prints, your order will be fulfilled through Pixieset. You can expect delivery within 3-7 business days after placing your print order. Delivery times may vary based on the shipping method selected and your location.

3. Accessing Your Photos

  • You can access your photos anytime via the link provided in the email from Pixieset. This link will direct you to a secure gallery where you can view, download, and order prints.
  • Your gallery will remain active indefinitely, we are not deleting or archiving any photos.

4. Customer Support

For any questions or issues regarding your order, please contact us at contact@showcanine.com. We are here to assist you with:

  • Accessing your Pixieset gallery
  • Download issues or troubleshooting
  • Questions about print orders or shipping

5. Cancellations and Refunds

  • Digital Products: Once a digital download is made available, due to the custom nature of the images, we cannot offer refunds or exchanges.
  • Print Orders: If you receive a damaged print or there is an error with your order, please contact us within 3 days of receiving your order, and we will work with you to resolve the issue.

6. Changes to This Policy

We may update this Fulfillment Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns regarding this Fulfillment Policy, please reach out to us at:

Showcanine Photography and Design
contact@showcanine.com
909-728-1938

Effective Date: April 10th, 2024

This Privacy Policy outlines how Showcanine Photography and Design (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website Showcanine.com (the “Site”) and purchase photography services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase or contact us, we may ask for personal details such as your name, email address, phone number, and mailing address.
  • Payment Information: If you purchase photography services, we may collect payment information through a secure third-party payment processor.
  • Usage Data: We may collect information about how you use our Site, including your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders or inquiries.
  • To send you promotional materials and updates (you can opt out at any time).
  • To improve our website and services.
  • To analyze usage and trends to enhance user experience.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies

Our Site may use “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Withdraw consent for processing your personal data, where applicable.

To exercise these rights, please contact us at [insert contact email].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Showcanine Photography and Design
contact@showcanine.com
909-728-1938